Privacy & Cookie Policy

2. Information we may collect

When you contact us through the website, by telephone, WhatsApp, or another communication method, we may receive information such as your name, telephone number, email address, vehicle or service information, location details you choose to provide, and the contents of your enquiry.

We may also receive limited technical and measurement information about visits to our website where you have given the required consent.

3. How we use your information

We may use information you provide to respond to enquiries, arrange tyre fitting, roadside assistance or recovery services, communicate with customers, operate and improve our website, measure advertising performance, and protect the website from misuse or security threats.

4. Cookies and similar technologies

Our website may use cookies and similar technologies. Some technologies may be necessary for the website to operate properly. Other technologies, including advertising and measurement technologies, are only used according to the consent choices available through our cookie banner.

You can accept or reject non-essential technologies using the controls shown when you first visit the website. You can also reopen the cookie settings later and change your preference.

5. Google Ads and measurement

We use Google Ads technologies to help us understand whether our advertising leads to actions such as telephone calls or contact enquiries. Google technologies may process information about your interaction with our website according to your consent choices and Google's applicable privacy practices.

6. Contact forms and communications

If you submit information through our contact form, call us, or contact us through WhatsApp, we use the information you provide for the purpose of responding to your enquiry and providing the requested service.

7. Sharing information

We do not sell your personal information. Information may be processed by service providers that help us operate the website, communications, hosting, advertising, or related business services, where necessary and subject to applicable data protection requirements.

8. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, responding to enquiries, maintaining business records, and meeting applicable legal obligations.

9. Your choices and rights

Depending on applicable UK data protection law, you may have rights relating to personal information held about you, including requesting access, correction, deletion, restriction, or raising an objection to certain uses of your information.

10. Contact us

If you have a question about this policy or how information is handled, contact KAJ Tyre & Recovery Group:

Phone: 07447 446839

11. Changes to this policy

We may update this policy where our website, services, legal requirements, or use of technologies changes. The latest version will be published on this page.